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Glossary

Calling card

A Calling card is a notice which is left behind after we’ve been unable to deliver your parcel. To arrange fo...

Authority to Leave

An Authority to leave is a form which gives Fastway Couriers permission to leave your parcel without obtainin...

Label number

A label number is a unique identifier that we use to identify each parcel. This number is also used to trace ...

Onforwarding

For areas that aren't covered by our network, we use 3rd party contractors to deliver parcels. This practice ...

Cubic weight

The cubic weight is the parcel's volume in cubic metres, multiplied by 250. Why is cubic weight important? T...

Regional Franchise

Our network is split into geographical regions. Each one of these regions are franchised, which we refer to a...

Courier Franchisee

At Fastway our couriers are independent business owners, or Courier Franchisees. This means our couriers have...

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